Just desserts
I am so committed to doing a great job every time I pick up my camera I take it very seriously, and am passionate about creating happy, lifelong memories for people.
All of my clients can claim that I treated them respectfully and always gave them their images in a timely manner.
I have never had anyone express dissatisfaction about the quality of my work, sure I have had my share of people saying that a particular angle wasn't as flattering, or that the background was not as nice as they thought originally, or little things like that. However, there have always been ways that i could make it right and please them. A satisfied, and happy customer brings as a natural consequence, more customers! No rocket science there.
I often hear of stories where people have had bad experiences with a photographer, or videographer and where people have waited in one case 18 months to get their photos. ALl of my clients have had the pictures within days to a maximum time of 4 weeks. Sure albums and enlargements and reprints can take considerably longer than that, but all Brides and Grooms i have photographed have their full size 6x4 proofs in albums from between 1-4 weeks and I have not had a single unhappy customer.
I know of one instance when a couple went with a photographer they didn't particularly like, meaning they thought he was arrogant, and they said they liked my pictures more, but because he was double the price they believed they would get greater images. After meeting that couple at another wedding, they approached me with their wedding horror stories and said they should have gotten me. I feigned sympathy and understanding. It amazes me. I saw this story below and thought I would share it. On my wedding blog I have dozens of weddings with around 80-120 pictures in each one where you can see clear, happy images and I often wonder, whether people actually ever got referrals, spoke to previous clients or checked out the work before engaging the people for their special memories.
Then, how people who claim they are professional could ever give work that was less than their best, is beyond me. I take very seriously the thought and reality that I never know who will be looking at their pictures, and I may never get the chance to explain why an image is that way if it is poor. I ONLY EVER give and display my best. This photographer gave his customer 400 images of which they were happy with 22, and my customers for a full wedding can claim between 600-1000 depending on size of party, how many hours involved, variety of locations they want etc, and I endeavour to ensure that EVERY one of the 600-1000 images is the best.
Judging from the clients who have to choose albums from me who often say, "there are too many good one's to choose from" I am doing well. But am ALWAYS challenging myself and my offerings to be better and of a much higher standard.
Why choose a photographer who is ordinary, would you trust your images to just anyone? Choose me, choose quality and be pleased. I will be reviewing my wedding pricing soon having kept it at that same level for more than two years, so avoid disappointment and book now!
The story is below.
Couple sues over disastrous wedding photos
All of my clients can claim that I treated them respectfully and always gave them their images in a timely manner.
I have never had anyone express dissatisfaction about the quality of my work, sure I have had my share of people saying that a particular angle wasn't as flattering, or that the background was not as nice as they thought originally, or little things like that. However, there have always been ways that i could make it right and please them. A satisfied, and happy customer brings as a natural consequence, more customers! No rocket science there.
I often hear of stories where people have had bad experiences with a photographer, or videographer and where people have waited in one case 18 months to get their photos. ALl of my clients have had the pictures within days to a maximum time of 4 weeks. Sure albums and enlargements and reprints can take considerably longer than that, but all Brides and Grooms i have photographed have their full size 6x4 proofs in albums from between 1-4 weeks and I have not had a single unhappy customer.
I know of one instance when a couple went with a photographer they didn't particularly like, meaning they thought he was arrogant, and they said they liked my pictures more, but because he was double the price they believed they would get greater images. After meeting that couple at another wedding, they approached me with their wedding horror stories and said they should have gotten me. I feigned sympathy and understanding. It amazes me. I saw this story below and thought I would share it. On my wedding blog I have dozens of weddings with around 80-120 pictures in each one where you can see clear, happy images and I often wonder, whether people actually ever got referrals, spoke to previous clients or checked out the work before engaging the people for their special memories.
Then, how people who claim they are professional could ever give work that was less than their best, is beyond me. I take very seriously the thought and reality that I never know who will be looking at their pictures, and I may never get the chance to explain why an image is that way if it is poor. I ONLY EVER give and display my best. This photographer gave his customer 400 images of which they were happy with 22, and my customers for a full wedding can claim between 600-1000 depending on size of party, how many hours involved, variety of locations they want etc, and I endeavour to ensure that EVERY one of the 600-1000 images is the best.
Judging from the clients who have to choose albums from me who often say, "there are too many good one's to choose from" I am doing well. But am ALWAYS challenging myself and my offerings to be better and of a much higher standard.
Why choose a photographer who is ordinary, would you trust your images to just anyone? Choose me, choose quality and be pleased. I will be reviewing my wedding pricing soon having kept it at that same level for more than two years, so avoid disappointment and book now!
The story is below.
Couple sues over disastrous wedding photos
A newlywed couple has successfully sued their wedding photographer after paying a nearly $3000 for a disastrous photo and video package of their ceremony.
The collection of photos taken by Gareth Bowers, of Fresh Images, showed people with their heads chopped off, random close-ups of vehicles and inattentive wedding guests, UK media report.
A video of Marc and Sylvia Day's church ceremony in West Yorkshire, England, included one particularly shaky scene where the operator drops the camera and is heard swearing.
Of the 400 photos taken on the day the newlyweds were happy with only 22.
Thank You cards made by Mr Bowers for wedding guests also failed to hit the mark after the couple's names were both spelt wrong.
Mrs Day said the day lurched from one disaster to the next.
"The videographer missed us turning up at the reception so he filmed the driver opening the car door with nobody inside it," the Daily Mail quoted her as saying.
"Bowers also missed the cutting of the cake and you can see how angry I'm getting on the wedding video — I even do a psycho slashing knife action, which I can't believe they left in."
The judge hearing the case agreed Bowers' service was "woefully inadequate".
He was ordered to reimburse the couple for $1000 of the fees paid, plus pay an extra $900 in damages, $340 in court fees and another $2000 compensation.
Comments
How are you ? my name is Hannah . Do you remember me? last week , you took my sisters weddings photos.
Thank you for the wonderful photos which leave us a lot of good memories. Have a good week.
Yes I remember you. Thank you for your kind words and for visiting my blog. I hope when your time to get married comes around, that you pick me for your photos. Take care